Choose the product and design that you like and the desired quantity. Please specify the delivery address. Place your order via email to info@heartinthebox.com or leave us a message in the contact us section. Products that are currently in stock will be delivered within 3-5 working days. For international delivery please allow an additional 1 week. When you place an order, a 50% payment for the goods need to be paid via bank transfers. Upon receiving your order and deposit payment, we will send you a confirmation email and will notify you again when we are about to deliver the goods. The remaining balance needs to be transfered when the goods are being delivered to your address. For queries regarding personalised stationery, please send an email to info@heartinthebox.com or leave us a message in the contact us section. Cancellations for personalised stationery or orders with personalised name request that have been sent to prints will not be accepted or refunded.